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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Add on! Thanks! Excellent!!! Extraordinary options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new bose earbuds , they had a great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for highly techie product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for giving me a piece of mind with my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always, always get the warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No item is perfect and when stuff happens you need the Geek Squad Protection. Trust me get the warranty you will be happy you did plus no hassles from Best Buy none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hardware coverage only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it, but thankful I have it! Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When needed theyll be there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition just in case. Life happens all the time and this is a (just in case) buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to pay to know I’m covered! Allows me peace of mind in the event of an accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good at Best Buy but you’ve always got to make a appointment. This computer is ok for what I needed it for . So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy but with the help from the geek squad I can maneuver through almost anything and when I can’t they are there to take over. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protector Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad accidentally plan protects everything on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do NOT skip the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support and assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect for my 9 year old. Good battery and fast enough. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

    I would recommend this to a friend