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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,994 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable protection plan! Geek squad always helps us fix things in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent program to have for help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is great to have since it covers products in my home so I know that if I need help it is available quickly. I am glad I purchased the protection though I hope not to have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis a great added peice of security if anything happens it is a little expensive but you never know whats gonna happen and is covered for a whole 3 tears which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me and GET THIS SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Coverage is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but its a good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always iffy about getting extra things but I love getting geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serviced 2 of my laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

    I would recommend this to a friend