Customer Ratings & Reviews

Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

There has not been any need to use the protection plan but it does cover good things.

This is great because it was very helpful when my Daughter broke hers and instead of being out the total cost i only had to pay $49 for the repair.

I always make sure to get the extended warranty for all my bestbuy products. Just gives you piece-of-mind.

Affordable protection plan! Geek squad always helps us fix things in a timely manner

screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

Geek Squad is an excellent job at helping me with this there an excellent service and know what they're doing I recommend them to everyone and anyone

I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile

Worth getting in case ANYTHING were to happen to your computer accident wise

Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

Best part of buying from Bestbuy because of the great accidental protection!

Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

Very kind had a warranty for my new laptop and they had no trouble fixing it

Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

Haven't had to use it yet, but the user is a 13 year old girl who has broken every phone she has ever had. I wanted to make sure this was protected.

Loved having this it's the only reason why I buy from Best buy because of the geek squad

Bought the service for my laptop but beret had to use them

needed help and got good advice. overall good experience.