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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 12,030 reviews
  • Rated 5 out of 5 stars

    Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident in my laptop knowing I have geek squad to back me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for my sons laptop. Thought it was definitely a good idea as he was heading off to college. We will probably purchase an extra year of protection just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection if youre clumsy like me!! Also ive noticed my things usuallt start acting funny after two years so(: a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it gives me piece of mind. Haven’t used it yet but great to know I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Other Stuff And Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but its a good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to have this, especially for those of us that are computer illiterature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You b crazy not to get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is the most important tool so love the option con protecting my main tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is good and it keeps it protected for a year so that’s good ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what can happen to your laptop around kids. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course we love Geek Squad and they're gonna protect my computer against anything and everything and hes not even spill something love love love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Roblox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 yearbold son loves it. He plays Roblox on it and loves the touch screen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get protection whenever I can. It comes in handy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for me

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I get protection whenever I can. It comes in handy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

    I would recommend this to a friend