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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 12,030 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't want a peace of mind with their electronics just incase and accident were to occur. Always get it, saves your butt at the end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped with a problem with my laptop. Quick and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the easy of protection. Why wouldn’t you get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, that need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan is a must! The laptop needed a new battery, and a new screen. Everything was covered, and the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was there for my every call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got such a good deal I wanted to keep it protected. Everything has gone fine, but I like the peace of mind knowing that if anything happens I am covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad other than dealing with GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a backup in case I run into issues with our new laptop… I did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection. Not good without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. I learned the hard way not getting my laptop with it from the beginning. Costly .Costly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it just in case and haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this w/ our daughter laptop purchase. The way she is with electronics this was a must. Geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for my laptop. Best buy is really the best and their team is really smart. Keeps me from worrying about ruining my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for my laptop. Best buy is really the best and their team is really smart. Keeps me from worrying about ruining my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really. Good. Product. Easy. To. Use. Good. For. The. Prize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent transferred data from my old laptop and checked all programs and have been very helpful whenever we had an appointment.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I haven't had to use it yet but it's worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used em yet but if you read the terms, you're in good hands!!

    I would recommend this to a friend