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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 11,996 reviews
  • Rated 4 out of 5 stars

    Helpful but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. But it was easy to set up and a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know they’re work well. Always helpful and I have used them every other month for answers to my laptops

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan. If you need it, they’re there for you. Good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is all ways there to help you .!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several, but liked this one overall. Quality and price can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad identified need to replace computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan definitely the best one in town especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I highly recommend getting it if you have the opportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for my 70” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was for my Samsung 70” TV! My tv broke ! And the warranty was a good help! I didn’t have to pay anything out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is a must for all. They can help with any electronic devices you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: The Bee's Knees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best when it comes to electronic repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service offering peace of mind that if anything happens to my laptop it is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection used on every item I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great back up when things break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend