Customer Ratings & Reviews

I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!

It's exactly what warranty I wanted and didn't bother looking at any others.

Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.

Geek squad coverage is great to have for peace of mind.

Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless

Bought it but thankfully we haven’t used it. Our daughter will be taking it back and forth to school better to be safe than sorry.

I buy the geek squad extended warrenty for all my items, They are the best

My son spilled his cold drink it ruined the computer and the keyboard and they gave us a brand new one.

So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

Fortunately, I have not had to use the 2 - Year Accidental Geek Squad Protection.

The Geek squad was helpful guiding me with making the right choice for my warranty

The Geek squad is the best. The service is unbeatable. Great customer service and they really know their stuff. Having the service plan makes it easier to get the problem solved/

Simply perfecto to school's son... is practice and high quality

Thankfully I have not needed to utilize the Geek Squad protection. Fingers crossed it stays that way but good to know it is there is needed.

New computer had corrupted software. GS backed it up and reinstalled the software. He also took time to show me some things they were bothering me about functionality on the computer.

Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.

Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

Geek squad so helpful and with all of my needs. Thanks

The Geek Squad is an Awesome group of very helpful and talented customer service/technical support. I think it is a Great value!