Customer Ratings & Reviews

Have not had to use the Greek Squad and hope I don’t have to.

Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

I have always purchased accidental Geek Squad protection for every single product I purchase from Best Buy! They are friendly, helpful and always fix my electronics. It's a great value!

Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.

This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.

Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

I've not had to use geek squad for any purchases but glad I got the protection.

I love having extra insurance on products. Although I usually don't have to use it, it's always nice to know it is there if I ever need it.

Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD

Buying experience great; great geek squad is great

Very convenient to travel and do so much work and on the go

Purchased the geek squad offer and well worth it!!!

Works great, needed it for school. could be a little bit faster but overall a good purchase.

I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!

I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

It was good and they fixed my laptop and now work in really good and fast

I have a plan that covers everything. From slippage to dropping the computer. But geek squad says it doesn’t cover software? So they want to pay $105.00? So I asked where does it say software not covered. So we looked under policy and procedures and found nothing that has to do with software. And even yet the Greek Squad says software issues not covered! What a rip off. All for a laptop mouse pad!

No Problems So No Need To Use It Yet.... But I know when I need their help I can count on them

The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.