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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 12,030 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best warranties in the market. Customer service is friendly and no hassle to use it. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome Service with Geek Squad, very fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great getting this for my laptop. Dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased that I purchased insurance just to cover future mishaps. Protection is a must no further delay discussion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was a complete waste of funds luckily due to my protection plan I was able to get majority of my money back. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage for piece of mind. You use with 3 devices. I have a daughter in college and she needs her laptop. We have used this plan before and they are very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is worth it to me. I am not that good with tech products. With the Geek square, they are a phone call away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taken Care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet for the product I bought it for, but have had it in the past. Just a peace of mind like a warranty on a new car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty awesome they covered me for my laptop when i spilled coffee on it accidentally like a dork loved it worth every penny and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love that changes into a tablet. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Friendly Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection!! I try to have this support on hand. Very knowledge and friendly professionals.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Protection that is reliable for any accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents do happen and the professional, knowledgeable Geek Squad arrives quickly and enables you to proceed as if the accident never happened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was quick and convenient for me. The staff was nice and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad protection on our items - they are easy to work with and great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but its a great thing to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection so far I have not had to use it but it give me peace of mind to know i have if i need it to repair or replace my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect any device I get from best buy but with the one year warranty it cant be renewed. With the two or three year it can be. That's the only thing I don't like.

    I would recommend this to a friend