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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 12,030 reviews
  • Rated 5 out of 5 stars

    Greek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were so helpful and professional. Would definitely use service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it was a great gift for him for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected My Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan on laptops especially with internal batteries. It has saved me tons through the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters here I come!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and wanted to make sure it would be good til I graduate. With Geek Squad I feel confident it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty for your purchase. They will respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confident that when I needed to replace my laptop that Geek Squad was going to help me. I am not a "techie" and can use all the help I can get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP REPAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and attentive. They followed up with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the squad for me! Always good to have help from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that was a great choice for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue you have, they will help you resolve it in a timely and easy to understand way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want buy a laptop without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything especially a laptop get the coverage you might drop it it might get wet and with the coverage your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you don’t get covered just don’t buy the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything especially a laptop get the coverage you might drop it it might get wet and with the coverage your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything especially a laptop get the coverage you might drop it it might get wet and with the coverage your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my computer I went straight to geek squad. They diagnosed it and fixed it within a couple days. Get geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!I would highly recommend the geek squad service plan! They replaced my daughters computer when it had a small issue and we were never without the computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me wasted money on defects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connectedit to all my devices. Geek Squad remote support helped get my computer working again after it got a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

    I would recommend this to a friend