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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 12,030 reviews
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use but I know that I will not have any trouble when I do need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only reason I shop at Best Buy is for the warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea had not had any accidents to write a review about this. Normally Best Buy/ geek squad have a great return on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend so much money on a laptop you need to get warranty!!! Super important especially because it cost me so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who ya gonna call?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this with my new HP. The added level of comfort having the Geek squad on call is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatvproce and reasonable- i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help with everything it’s is always worth the insurance they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for my laptop. is always good to have it. you never know what could happen. covers a lot of things. based on previous experiences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop after two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided exceptional service when attempting to repair and finally replacing my MSI gaming computer. Very professional and customer focused throughout process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my laptop wasn't charging. Made an appointment and it went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to put this to use yet. It is reassuring to have the support provided for my laptop support if needed over the next two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they were really hopefully and it did take a long time to get setvice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely with 2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it up with the protection on my laptop as secure and in case! Thank you for 2 year protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet however, we have used the Geek Squad in the past on previous computers and they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make a return. It went good with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response and ease of use. The service provided is always quick.

    I would recommend this to a friend