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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that my computer is going to be covered under any accident. Love the complete peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for your electronics. Peace of mind that it will be fixed or replaced if life happens (you, the kids, or the pets).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. It took no time to get my last laptop repaired. Easy process to navigate. Geek Squad inside Best Buy Peoria is top notch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this just in case, luckily l have not needed it, but I am glad it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind knowing that anything could be damaged to product at anytime and I'll be 100% covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent. My daughter dropped the computer and shattered it. They replaced it, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for 3 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 3 year accidental Geek Squad Protection. A better value overall than one or two year plans to give you reassurance on the product that you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best when NOT used...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection plan. Nothing to review because the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, to go with my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, to go with my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was free when I bought my daughter's Chromebook for Christmas. I made sure she took advantage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm hopeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this protection with my new laptop. It sounds great and was recommended to me by a friend who bought it and had to use it and said it was an easy process. I'm hoping I won't need it, but glad it's there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Qeek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed on my laptop. I suggest buying this protection for any of the things that you purchase that offers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection is something to remember when purchasing an electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent used yet but rather be safe than sorry for a laptop heading to college. have geek squad for home desktop they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to the Best Buy and is a good customer service, this really work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a warranty on everything I buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agentes came to instales the washer and dryer, super fast services

    I would recommend this to a friend