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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 12,030 reviews
  • Rated 5 out of 5 stars

    They assisted and fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service to add because my son always has questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a quick installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had an opportunity to use geek squad for anything before. Now, it’ll definitely be easier to say “yes” to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this Incase anything happens to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service team is efficient and they take the time to explain what can or cannot be done with your device.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that the items I purchase at Best Buy are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the ones that help the most ! Excellent exsperience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the insurance for my laptop because you never know if something will happen, so be on the safe side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry , gives you peace of mind for worst case scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent shared valuable information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good thing to have coverage for the things you buy. You never know when or if you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty from Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for wife's new laptop, better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides the best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best thing I purchased. When my pc starts slowing up I just call and they get in and do their magic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any you buy. Very knowledgeable staff and helpful and if they cant fix they refund you the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me with peace of mind that if anything were to happen accidentally to my computer it would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back into the store to purchase the protection and we feel so much better with the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

    I would recommend this to a friend