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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan from Bestbiy. I get it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Worth It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad seems a little too expensive for the service they provide. They were going to charge me $125 just to assess my computer without even knowing what the problem was

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful if I have a problem with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not need this protection but I have been pleased with the geek squad service in past purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keep getting my questions answered and avoid serious issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully i dint need it but nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get extra warranty for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warranties with my items. Warranties always come in handy when accidents happen. Get protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the guys I’ve deal with from GS have been super helpful and nice. Nothing better than knowing that there is always someone available and willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to purchase a protection plan juat in case. So far, I have not had any issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item..................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought the protection on all devices we've purchased. And you can never be too careful. You'll need sometime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD VERY SMART ABOUT PRODUCT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT IS WORKING GOOD BUT PROTECTION OFFERS GOOD REPLACEMENT POLICY. GEEK SQUAD ANSWERED ALL MY QUESTIONS NO PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is so helpful, professional and knowledgeable. I would never buy any technology unless it was backed up with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this extended protection, This computer should continue to be useful for its life

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Safety measure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection on my computer to make sure i did not make the same mistake in college without it.

    I would recommend this to a friend