Customer Ratings & Reviews

I love Best Buy They stand behind all your products.

Wouldn't be without it! The first issue I had was the laptop didn't recognize the adaptor. They fixed it right away.

We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

hoping we never have to use this, but it is nice to know that the computer that my teenager carries around is completely covered. easy decision for the price!

Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps.

The agent was helpful and i was in and out with my laptop

My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

My son had damage his Chromebook and it needed repair. Because of the Geek Squad I did not have to pay out of pocket for any repairs. Worth the investment

You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.

I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

I felt the price for the value was well worth it. I have yet it use it but it’s good to know it’s there when and if I do need it

Never go with out. No matter what we buy, always get the Geek Squad service. Never fails, something always seems to go wrong.

This was purchased with a laptop for a freshman in college. It works nicely with the laptop. She can easily take it with her.

So far this service is great, im hoping i dont need to use it but the extra peace of mind helps!

This item was exactly what I wanted. Easy setup. Worked exactly as it should.

Goooooooooooooddddddddddd#dddddddddddddddddddddddf

geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed