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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 12,030 reviews
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased his protection. Not very mechanically inclined when it comes to tech. Geek squad are fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gadget guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection save me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised its transferable, my laptop was replaced the accidental protection was transferred to the new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service, don't take your chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad Protection for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection on a Chrome book for a student is a good investment - they replaced a damaged Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance qith electronics. It will always come in handy. As well as installations for stereos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential. They always help us through any issues we come across. I get this on almost all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing if you buy more than 1 electronic from bestbuy, pays itself off in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix all my devices quickly and get it back to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me fix my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents serviced my insignia microwave and sorted the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need any help with this item, but I have comfort knowing that The Geek Squad is standing by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its geek squad, what do u expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine, they help in a pinch and are rather knowledgeable. Some are better then others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Love the overall look and feel! Recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in my sister tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad Because of the savings and the good seevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen who assisted me were thorough, knowledgeable and very courteous. I will not hesitate to invest in a geek squad service plan in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of warrenty especially for bestbuy they always deliver. With no hesitation always get their warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend