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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 12,030 reviews
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must buy for whenever you're purchasing something that's expensive from Best buy. They will replace, repair, or give you cash via gift card when your item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids , You need to get this . I didn’t pay one cent to get this replaced . I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm give you a 5 on the review it hopers that its true i mean i don't need you now but i mitt need you later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite place to buy electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Nothing better then BestBuy items and coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the insurance. Recommend is 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief purchasing the warranty especially when having to purchase another labtop they gave me store credit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this PC!! I use it for school purposes and so far I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta know the squad is there if anything happens to my computer. Great service and help when I took my laptop in for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add to every purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the reason I buy all of my electronics from Best Buy. Reassurance that my investment is protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    helped with a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive Geek Squad is. they helped diagnose a problem with my computer. It was not good news but at least they did not charge me for the advice and testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for people who break stuff easily and have animals that like the be in your personal space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be left hanging when accidents happen. Love the support I get from Geek squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this 2 year protection plan just in case if an accident like spilling liquids on the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy the Extended Warranty because you get THE GEEK SQUAD!! The best Techs in the WORLD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage when it was needed, however, did not need on this last purchase. I would recommend the two year instead of one year on the chromebooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad great when you need help with stuff they help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spill Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I never had to utilize it, however its great to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Protection is a must. I have it on all of my technical equipment in my family. Have used it successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    I would recommend this to a friend