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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 12,030 reviews
  • Rated 5 out of 5 stars

    Their reputation precedes them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet but I hear great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for an open box i bought it for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1-Year Accidental Geek Squad Protection is good. I trust them. It is a very comfortable. I like to have a protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy w/ every major purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan. No hastles. I buy these with every major purchase I make at Best Buy. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed And always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr. Accidental geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3yr. Geek squad protection plan keeps your laptop safe and protected. It is good to have peace of mind knowing that you have extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection is good when u have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 year old son so this was a must have. I take it to them and no questions asked they just repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always helpful. Had to help setting up my chrome book and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need it, you got geek squad to protect your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is to prevent loose oor money and I always recommend to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this! I found the service to be very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best $50 I could spend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom has grand children around a lot and in the last few years she has had a few laptops broken by them. so this protection plan was perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to add for repair coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service when needed and have used in many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing if something happens, professionals will be available to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,really affordable and useful, i never thought i would get so much over something so cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money knowing that I’ll be able to have my computer fixed without issue for the next two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student since they can have accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because you never know what older teens are doing or thinking. They could very easily spill something on a laptop.

    I would recommend this to a friend