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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 12,030 reviews
  • Rated 4 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy about my purchase. It is extremely user friendly and does just what I need. The keyboard does not light up but I can live with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer. The geek squad is always helpful. A must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get!!! The geek squad always does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always found the Geek Squad protection a very good value. It gives excellent piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you want to eliminate worries about your computer. The Geek Squad are very competent and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an expensive computer and especially the main user is my son definitely needs a protection, if car needs protection expensive computers need it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When stuff breaks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have kids and dogs this is a life saver. Have already used it because our dog ate through our cable. This came in handy to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my question quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but in the past I have had nothing but positive feedback from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this product for me and my family to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use the protection lab but Best Buy was grea in the past when I had to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would really recommend it to anyone piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection! Its the best I have replaced my vacuum at least 3x in 6 years and never have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad. They solved my problems with computer quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the coverage and im glad I did. I have an issue and the Geek Squad guys took care of it quick! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me get my laptop fixed at no charge. best plan ever compared to other stores after my laptop was shattered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happyshopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this laptop! It’s easy to use and fast. It is lightweight and the service at Best Buys is Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEEKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company. Also the name is pretty cool alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very efficient and cordial on there help.

    I would recommend this to a friend