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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 12,030 reviews
  • Rated 5 out of 5 stars

    highly recommend geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad with everything. have always been very helpful with service and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents who help me with my devices check in and pick up were very well mannered Andrew and Jonathan. Thank you both

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad service because I’m not a geek and often need help fixing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You bet ya!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to college with a new laptop, you bet ya I'm buying geek squad protection. Insurance, hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are So helpful. Always get what I need from the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like ways best buy has great techs and they can fix anything, the warranty is easy to use with little to no Hassel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADH Samsung LT 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with New Samsung LapTop for 3 protection. Hope to never have to use, however, comfort should I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service... thank you.. very happy..my son is happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great customer service.. satisfied customer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use it a bit, and aside for having to spend a long time at the store -- both waiting in line and then being helped -- it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpful in setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very helpful. They offer good insight into any issues or potential issues we may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thoughtful and pleasant gentlemen who hung the TV Mount and set up the new Samsung 65"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on my laptop when I screen crack, they couldn’t fix it so the replaced my entire laptop at no extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Accidental Protection. It's good to know we have this allow we haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a long-time user of this service I’ve always add it to every purchase when available great service great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, fast love the touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and quick to answer questions about the chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need it, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, always helped me when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the expertice to set it up and maintain my technolgy. What good is having technology if you don,t maximize it.

    I would recommend this to a friend