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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta get the protection. Worth the safety of the protection and I trust Bestbuy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek Squad installed them on my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents attached it to my devisees so glad I have them to help me with all of my computers and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind in the event something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad located in Spring Hill, Fl. , is very customer friendly. They are very patient in helping people to understand their purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know my product is protected by buying the protection agreement. Geek squad is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty, everyone I have been in a situation where my item has been giving me issues feel squad has been there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is phenomenal service...it helps answer any questions that you have and everyone is friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this peace of mind.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can know when there will be something that doesn't act right, right? I'm glad to have this measure of extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best purchase I've ever made because I'm clumsy and always accidentally break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in decitions very knowledgeable and made it easy to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, always get the service plan on items because if you drop it or smash it, youre covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helpful an is easy to use just make a appointment an speak with an agent gets the ball rolling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I always get. They are good about helping you through problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I got the Geek squad protection because you know how horrible HP computers are. Definitely need this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Simple purchase, a little too costly in my opinion.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    YEP I'm not taking any chances!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the history that I have with being hard on computers I feel safe with this coverage!!! Thanks Geek Squad!!! I can't remember the Geek Squad staff member who helped me but I'll see him tomorrow!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already used, fast, friendly and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy almost immediately. Great to have this as a back up for the computer when working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection yet and I hope I never do. It is just good to have just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this your laptop woukd never be fix. This is just in case something happens. The price isnt that bad for 1 year so why not get it.

    I would recommend this to a friend