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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explains everything and makes sure even non-tech people understand the issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Marie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for all of my computers, helped remove unwanted things off of my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get to protect your good hardware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection for new pc, laptops. If you never need, no big deal. If you need...it s well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this service yet but I feel a sense of relief knowing i have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase major electronics without a warranty. Best Buy honors theirs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my alexa in my car!! Really convenient. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra protection for electronic products. It covers what the manufacturer will not. A small price for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty is always on my must do list when I purchase anything and the best warranties are from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will use the Geek Squad service if need be. It’s always safe to get protection for your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Used Geek Squad service on another unrepairable item, refunded the full sales price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Project

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this is a good investment, don’t like adding xtra protection unless on a more expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek super good policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained me all my policy, I haven’t use it but just in case it covers all I need on my new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three year warranty that covers all accidental damages. I don’t know why someone wouldn’t buy this. I absolutely buy it on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with having full protection. I like having peace of mind knowing that I'm fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to get the warranty on your products. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad I purchased this plan for my laptop. My screen crack and it took a month to get fixed at no extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the protection and THANKFULLY (knocking on wood) I havent had to use it, but I am so glad I have it. My brother says it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to have peace of mind when purchasing an electronic product at BestBuy with Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get in case an issue arises. Very helpful staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service is very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so helpful and friendly staff. They do service fast and easy. Better to take service which saves lot of money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Varma. Thanks for sharing this with us! We're glad you've had awesome experiences so far. If you have any questions or need help, please let us know!