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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 12,030 reviews
  • Rated 5 out of 5 stars

    Glad we have it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the service for this item yet and we hope we won’t have to, but we are happy we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy from Best Buy because the warranty is excellent. Worth every penny for the ease and piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and I hope I don't. I added this protection because I have kids and you never know what they will do. I also tend to have some bad luck every now and then. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very kind, knowledgeable and friendly. The try to help every customer no matter how often you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have insurance. If anything happens I’m okay to take it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agents are very helpful once they start their work. Be patient due to the pandemic. Not their fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the services so far but feels great to know i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store clerks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really awesome! Customer service was great. I was able to turn in a product without any hassle. Nice people working very nice people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's nice to have but it's expensive for a product you hope you never have to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth its weight in gold . Helped with over the phone service and in store help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection 2 years Geeksquad plan for laptop. Absolutely the smartest decision to buy this, definitely a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that keeps your computer safe and protects it just in case something crazy happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helped when it broke and it was free to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is critical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is critical. I would never purchase anything without getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support and good coverage for accidents good to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad accidental protection. Save me money in the long run. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good plan just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant rate it bad because if we needed it, it was offered but we never used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance if anything spills on my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't have any liquids by my computer. I wanted to cover all my aspects of my equipment ( Laptop )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a protection plan in place because you never know what will happen I am glad I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad, they are very helpful and always answers our questions.

    I would recommend this to a friend