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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 12,030 reviews
  • Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good I can't complain the price was perfect I will buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me to fix and issue I was having with my laptop. They had great and efficient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest purchase you can buy for electronics bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty will be good to use if needed. Hopefully I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always need to have protection on your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have extended protection if something goes wrong. I always buy it when I purchase electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful will all warranties I've had and stil have. Such great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy and geek sqaud realy do good as a store and protection service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in handy when tablet quit working. No questions asked they replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has a great reputation. I trust them with my best technology. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future college graduate approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for college. He couldn't be happier with it. Online learning and all work is done on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good protection plan for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding plan for computer protection. it is a good plan to have in case of accidents and hardware issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Securtiy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable Knowing that I have this protection whenever I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your accidental protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure it will come in handy if needed. Better to have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, covers almost possibly anything that could go wrong with device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, the two year is worth your money value rather than the one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans can be expensive especially after you just spent a lot of money on your product but it's so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't needed to ask anything of the Geek Squad yet it's nice to know they are there and ready to help me if and when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. They provide excellent customer service on the phone and in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, helpful and very important to have with any purchase of product!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jeraldine. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ThIs laptop is awesome its does the job great and for the price

    I would recommend this to a friend