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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 12,030 reviews
  • Rated 4 out of 5 stars

    squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful to have geek squad protection. hopefully we don't need them. if we do, hopefully we remember to use their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance is worth every penny. I have had items replaced without any trouble and fully recommend having this for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend the protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to the Geek Squad team is great. they provide me with timely needed answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I love totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this piece of mind in the event that it is needed to be used on the product I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have assisted me many times with no issues regarding my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered this laptop online and it came broken so I took it to the store and they fixed it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i usually buy my protection and bestbuy treats me well when i have issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to protect my device with GS. So far I have not need them, butI like to have a plan B for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality service for important working and playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad, yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a warranty. You never know what could happen to your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keep some kind of protection plan on our devices if possible. I do recommend if at all possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is worth the price. We buy the Geek Squad extended warranty on all our electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect my daughters laptop . She is in college so ya never know . It’s best to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad best around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, I can always reach out to a representative any time of day and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3-Year Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I buy anything from Best Buy always get the protection plan because Best Buy always backs up their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought insurance for our computer and I will say it's a MUST for any computer, game console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and help me solve my needs, explaining everything and offered good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for the peace of mind, especially when making a bigger purchase like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Accidental protection plan for our laptop purchase

    I would recommend this to a friend