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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 12,030 reviews
  • Rated 5 out of 5 stars

    No problem here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every item i purchase gets protected. You cant beat there no hassle customer care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this! Never have a problem with warrantys..ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for anyone who want to protect your workstation. If you made an investment, buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't purchase tech without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that if for whatever reason my product will be fixed or replaced if something happens. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a great thing to have if you have such a crazy household like me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on my devices i like it so far cant wait to see wat new features come next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad service so good, if you buy expensive items, should be purchase protection service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my purchases..Bestbuy has the best protection program as we as replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy gee squad provides excellent service. Their customer service is immaculate! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, haven't needed yet, but I hope it's real good help and protection when my laptop gets wonky!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad in my back pocket just in case my computer stops working they can help me it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great It's Great It's great It's Great It's great It's Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad this came with the computer. I am not easy on computers with all the travel. this was an important add that came with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free product protection against unforseen accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to the Geek Squad they are very helpful and make sure everything works well.

    I would recommend this to a friend