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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11998 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 11,998 reviews
  • Rated 5 out of 5 stars

    Has worked out well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a laptop for my son. Service has been used to repair a screen damaged so well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I got it, I did not realize it covered spills, drops ect. Ignore my last review,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to not have to use this but it sure was a great peace of mind to have it in case something did happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and just right term for newly-purchased electronics. Highly recommend the one-year option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just in case I ever need help. Geek squad has been a big help in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is such a helpful service to have. Any questions they answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review this because I’ve never had to use it but the peace of mind is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the new tech and expensive stuff, I always add the protection. Really worth it when the worst happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use their service, but it nice to know they will be there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had to use this service but glad i have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. They do their job the protection is at it’s finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have purchased this insurance because accidents due occur

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection its a really good option for any electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already used this service for general questions and service. Very friendly staff in NC. Highly recommended if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d highly recommend getting this service for a large purchase. It’s worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy gee squad provides excellent service. Their customer service is immaculate! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty just in case for a mishap. I should get more warranty in the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. loads fast and things don't seem to freeze up on you.

    I would recommend this to a friend