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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 12,030 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great and fast. They were very helpful. I was in and out of there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pruchase some sort of protection for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a warranty for my computer. Have not used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it but great to have and have used before with other products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Summary of what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet, but had it for an older laptop and it saved me money in the long run. Too bad they don't let you know when it is running out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this item because it is my very furst laptop and its easy to use and very very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get this plan working so well.always have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the customer service via chat. Once my questions were answered I went to the store and purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind protection for a expensive laptop. When I needed it best Buy took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth having this protection plan. It saves a whole of headaches and pains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job assembling my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service that is a must when buying an electronic in case an accident may occur.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I am glad it is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have these guys helping u with your electronics. Worth the money spent for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily understood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and very much needed great policy must not leave the store without one it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty, no hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad warranty a couple of times. No hassle to repair or replace items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    abcd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, best service for the devices you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet . Hopefully it’s good. Salesman was great no pressure and explained it very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the one year Geek Squad protection plan. I have used it and it is worth the price.

    I would recommend this to a friend