Customer Ratings & Reviews

These guys are amazing and helped me to transfer from my old computer to my new computer no problem!

Bought a Asus zephyrus open boxed - the fan went out. I bought it to th nearest best best, informed them that I have a 3 years warranty, and none more was said, the item was boxed, shipped out to serves. I am expected to receive it today, and it's only been a week. Can't beat that kinda member service - you get what you paid. Service is premium.

Geeks squad was kind and patient. I went in to get my lap top fixed. They gave me a gift card instead because it couldn’t be fixed.

This is a great service I’m glad I got it it gives me piece of mind knowing I have protection

happy to have the protection on my new system. Thank you

I thank God that the GeekSquad is there to help me with technical issues. I'm glad we made the investment to protect our computer.

A little pricey for something you hope you never use. We’ll see how it works out in the future fingers crossed.

I got this for my son's school Chromebook. His first one broke while in a padded and hardcase/shell just from falling off a desk. We used this service and got a decent amount back towards a new one. Did take over a week to get analysis completed and get my refund, so that was a challenge. It ouke be noce if BestBuy figured out how to speed that up.

Peace of mind. Favorite store and good to know your stuff is protected

Employees were very helpful and knowledgeable about the products inside. Although I did not find exactly what I wanted employees gave me several options and I felt like I walked away with a better understanding of the electronic components I was looking for

The agents took care of all my needs from start to finish.

Best buy warranties are always a good deal, yes they are pricy but they cover what they say they will cover, and it's easy to drop off your laptop for them to fix it, you don't have to mail it anywhere.

I have always liked having Geek Squad services. They've always been super helpful and I have never had an issue with them resolving an issue.

Have not yet used! But gives great piece of mind!!

They helped me a lot. I had everything put in and it was easy to use. They showed me how to do Shortcuts so it helped out a lot. Thanks for recommend you guys to anybody.

Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

getting warranty is essential for any computer equipment. luckily for me I haven't had the need to use it yet. In the past Geek Squad has been great & responsive

This is a great Service that helps you with any troubles that you may inquire. I also have two children that get a hold of everything so I was able to get the two-year warranty on my computer and if anything goes wrong, they will repair it for me at no cost. I would highly recommend this.

OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

I recommend getting the warranty I paid for one and my daughter fell on ice and damaged the computer beyond repair and I was able to get another with the warranty