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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 12,030 reviews
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet but I'm glad to know it's there if something decides to go haywire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very informative and led me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they offer it, always better for peace of mind to get the coverage. Even if you don’t use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great feature especially for kids who have a tendency to drop their electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my trustee protection helps you at ease and never have to worry and totally worth gettinf!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warrenty from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Mom's computer, to keep it safe and secure. Great price point for such security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Best Buy allows you to buy protection plans. They do a good job when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its always good to have protection on your purcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection yet and hope I don't need it. But I have had to talk to them and they were very good and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the GEEK SQUAD recently but I'm in the past they have been more than helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Small enough for easy transportation but big enough to read the letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this my laptop. I wonder if it will work for every device you buy at best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to clean up my laptop and tablet for school and added the program I needed, agent was knowledgeable, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i pretty much always get this on fairly expensive items...especially on items for mi kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service,guys keep up the good work thanks for your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is to be commended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken advantage of it on a couple of occasions. They took great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer on protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like their protection plan and that no matter what I do, besides personal damage, they will cover it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the Geek Squad protection to my granddaughter's Acer laptop. No worries if something happens..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'll never go without it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this a few times with my daughter's laptop and I've never been disappointed. Easy in, easy out.

    I would recommend this to a friend