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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 12,030 reviews
  • Rated 5 out of 5 stars

    Gotta get protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection for an amazing laptop. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, but I felt it important to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best to work with it you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to used Geek Squad before and they were very nice people. They were very helpful in trying to get my last laptop to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase the protection plan specially with expensive items..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this service just yet but glad to know that they are there and available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coverage u don’t need to deal with a third party used this plan for so many items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for my new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta get it for my laptop knowing how things previously went with my 4 year old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the GS protection on electronics you don't want to pay to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never had to use our accident insurance coverage, but we do think it's important to have it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price that I paid for Geek Squad, it is not worth it. I would prefer to have a plan that allows customers to replace items with newer items. Especially for the product a customer pays for. Overall accidental protection is great but is not really used for those who are very careful with their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection it has helped so much. They don’t give you the run around they take care of you nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use, but nice knowing it is available when needed

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Bucky. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly set up was quick and easy Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't need it but was reassuring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never needed it, but it was very reassuring to know that I had it while I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a must don’t leave without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this feature, but I like the comfort of knowing I have protection.

    I would recommend this to a friend