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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12035 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 12,034 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plan if you nee d additional protection. Customer service very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your valuable electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your valuable electronics from malfunctions and accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person thoroughly explained the benefits of the Geek Squad Protection plan. I thought it was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t needed to use it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but I take comfort knowing I have this should anything go wrong with my chrome book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can take my computer in anytime for whatever reason and they’ll fix it or help me with my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is knowledgeable with all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend service through the years we’ve got our moneys worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described. A++ quality and value. Easy to. Use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store geek squad was excellent service. Thanks again The 23 rd st and 6 th Ave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice being able to know that if something happens it’s protected for three years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I had Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About six months into having my laptop the touch screen as well as the pen stylist stopped working, A year and a half after the purchase I started having problems with the screen freezing up on me. It went for repair with geek squad twice. Afterwhich I was able to return the laptop because it was within two years of me purchasing it. Thank goodness I had Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it on my recent purchase. But they have been good in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it, but I like the protection of the Geek Squad that is available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but good experiences with the geek squad so far. I'm sure this experience is going to be the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Nice employees and super helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty’s are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty with electronics. I’ve been burned not getting them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Idea for a pricy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this and hopefully will never need it, but it is nice knowing we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids for school. Protection plan great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily havent had to use the plan yet but very greatful to have the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad, I never have to worry about getting my electronic repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....never go wrong when accidents happen all the time!

    I would recommend this to a friend