Customer Ratings & Reviews

The agents arrived on time and were courteous and best of all were able to solve our problem.

I feel safe with this ... expensive tool , but I need it for school...great laptop

I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?

Priced reasonably for a three-year protection plan covers accidents

This warranty works for my computer accident………………

I love keeping to see geek squad they are always there for me and show love.

We have not had to use this product however there’s security in knowing that we have it.

I dropped my last lap top and messed up mu usb ports. If I had this protection I could have gotten it repaired.

They are so so helpful. Just take it to a best buy and drop it off

Great when you have a kid with electronics. Anything happens to it and it's covered.

A very important purchase for a college student as you can't afford to be without.

Great team to have fixing anything you own electronics. Ease of use. And friendly.

Fixed it and messed up a d then they replaced it later

Thanks to Murphy's law, my computers always crap out after the warranty. Extending it is simply necessary to not tempt fate.

Service was good didn't renew it because for me it was to pricey but i recommended it

I have had Geek Squad plan with my smart tv and the service was great. I highly recommend it for all electronics.

Good to have to protect ur device. I would always recommend getting one.

Comes in handy. Nice to have in case of a mishap. Worth the extra money

Geek squad is great and I trust them with all of my devices.

This protection is very useful and one of my favorite protection.