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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 12,039 reviews
  • Rated 4 out of 5 stars

    Great to know they got my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy they have this as an option to buy because it just gives me a peace of mind if anything were to happen to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure i purchase Geek Squad when making big purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cover your ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At about 40% of the cost of the computer I almost skipped getting it BUT then remembered I was giving it as a gift to my sister. And that's all I'll say about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have kids you need to buy the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all the assist all the assistance you provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was great, I couldn't do mu h on it so I had to purchase an hp laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service especially for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had tech support at my job, but now that I am retired, the Geek Squad is filling that position. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely ease of mind having this, especially being a college student who bikes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very informative and had good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me #

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 1 yr geek service, for added protection or issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice to protect your item I always use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already happy with service, very easy to use and service techs are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt buy anything without out this! my daughter can go in on her own and have her laptop looked at! no worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is amazing and the protection plan does its job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Have any problems and they will help you solve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You Geek Squad!!! One call that’s all it takes to get your problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get my sons computer back on track.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection = Insurance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know when things go south, you're covered

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for submitting your review. We're happy to be here for you in case anything goes wrong! We hope it doesn't but we've got the peace of mind just in case.

  • Rated 5 out of 5 stars

    prote tion plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no better warranty/protection program out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it until now but I know that it covers many problems if they happen

    I would recommend this to a friend