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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 12,039 reviews
  • Rated 3 out of 5 stars

    Geek squad hard to communicate w/ on phoner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get on the phone to set appts with, or discuss laptop repair status or options. This is based on another laptop I have in repair now under extended warranty. It has been over a month to try to get this resolved. My son needed a laptop for school, I therefore purchased another laptop. I have been told if it is repairable they will fix, if not get a store credit; based on accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad answered my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use this except for when I got my printer. They were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Perfect for my son (age 7)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service always responds. Everybody should have protection for their equipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and saves money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very professional and best of all you save money on services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that is needed. I never buy these things with out them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever time I had something to stop working or break down from ever day use.i had no problems with return it and getting it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks of this i dont loose money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best product out there nice for the price The best guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t pass on this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your PC or laptop purchase. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection is well worth the money-we had issues with a laptop -they replaced it after 3 tries to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great service, and great team, no issues at all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but it's definitely great reassurance to have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primary Service I rely on. Especially for Computer turn-ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection that you can trust. Peace of mind on paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best for my purchase of the laptop and i wouldnt chance it witout it

    I would recommend this to a friend