Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12040 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 12,039 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, love the geek squad Protection even if I never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch me work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek, team were great. They know there Techical systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection and love their customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a great fan of geek squad, what ever i purchase and item from bestbuy, i purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have in case something happens to your item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow, laptop never repaired

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Trust the squad for your tech & appliance needs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have coverage on many items & geek squad is our go to experts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and wonderful. Always there when we need it. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. I don't have 46 characters to add. So take what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect with device bought. Very cheap compared to most protection plans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with extra protection for your electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad addressed my computer issues easily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they address any issues with my computer. But I don't like the long wait for an appointment time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just add the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is one of the best you can every pay money for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add this on your order

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is one of the best you can every pay money for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is one of the best you can every pay money for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Gaurd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best things to have when things go wrong and your behind the 8ball

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven´t use it but I am sure I have a great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectionisimportant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have too much protection. Its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful and would recommend to others if buying from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer (laptop) it was a great investment and purchase.

    I would recommend this to a friend