Customer Ratings & Reviews

Glad to know that if kids drop, break or spill something on the device it will be covered and fixed by the beak squad.

Perfect protection for the computer….!!!!!!!!!!!!!

So happy I have someone to help me since I have no tech experience

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Just like insurance. You don't need it till you need it.

Great service to have if your not very tech handy.

It's better to have insurance and not need than to need it and not have it.

Loving this tech support...Geek squad is always very handy and accessible.....No issues at all with the crew

Great protection plan offered. Hopefully won't need to use it lol

since i never know what may happen, im glad im now protected. no need to feel like im walking on eggs

Great support if needed for troubleshooting. A must have when purchasing.

I recommend this just in case anything happens because things do happen

Purchased to ensure I won’t have an unexpected issue including accidents.

I usually buy the protection plans.. they are worth the money

I Wish they offered a longer warranty option for the laptop I purchased.

Good price and it gives me peace of mind if anything goes wrong

another great buy at best buy, protect yourself and your product

They have saved me many times. Good insurance.... .

I recommend getting a warranty on all electronics devices because if something goes wrong you're covered. Just read the fine print on what's covered.

If you have a kid going off to college and you buy them a computer for school, this is a must!