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Customer reviews

Rating 4.6 out of 5 stars with 12031 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 12,030 reviews
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer is a good brand so I gave it 5 stars because I'm assuming it will be fine and the price was right. Can't really give a proper review because it's a Christmas gift that the recipient won't get until after New Year's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank Goodness I purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on the 2 year warranty i could not pass it up. Now i have piece of mind on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reviewing for possible reward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems expensive. I do not know if it is worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE YOU NEVER KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for daughter computer for school figured would be worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad on my devices. It always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got my laptop running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work helping with the setup of my laptop and showing me the ins and outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.lllllllllllljjjjjjnhhggghhhhhhuuujnjhhhhhhhhhuuuuuuuuuuuuuuuu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have as someone who is accident prone on issue I have is it take more time then I would think to get stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the amazing job you do every day. You are an important part of the team. You helped me with the right choice on the Alienware laptop and I have enjoyed it since last year October

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use the warranty yet, got it for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident Coverage is Comforting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the tv quickly and efficiently. They adequately answered my questions. I have not needed to use this accident coverage so far, but I am glad to know I have it in case I would need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good communication!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to have geek squad fix the laptop I purchased but I have had them fix my old iPod touch years ago and I really loved how well they communicated with me and kept me updated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Protection Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection company is so good! It list everything you have for your protection and it's top of the line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say geek squad does great things they always fix my things when I need them or tell me what I need to do to replace parts or all of it so they’re useful

    I would recommend this to a friend