Customer Ratings & Reviews

Those silly roustabouts realllllllly know how to save the day!

This lets me have an extra usb port on the laptop. Works well.

This is a great deal and worth the money. Would buy this again.

SO FAR SO GOOD. GREAT MONEY VALUE. HAVEN'T HAD TO USE IT YET

Bought a 3 year accidental protection plan with new computer in US when on a trip, computer broke 1 month after bought it. Try to get serviced - geek squad Canada refuses to take responsibility. Turns out the store supervisor in US gave me false info as to protection plan service applicability in Canada when prompted on that matter. Turns out its my fault for believing what I was told in stores. Leave a message to store manager = no call back. Ok so reach out Geek Squad US, they write to me to go to Geek Squad Canada, have it repaired pay out of pocket, send bill and I will get reimbursed by mail. Fine, not practical but ok. Leave my computer with GeekSquad Canada, pay a deposit 100$, they ship it out of province, they give me estimate, I send estimate to Geek Sqad US for a written OK as precaution . Well I get a new written response saying Geek Squad is sorry, they made a mistake and they will not cover the expenses and they refer me to this international division. Or I can take a trip back to the US and bring it in store. Turns out its my fault for executing what I was instructed to do by Geek Squad again in writing this time! Now, computer is broken for over 1 month. Seems I am paying for the computer+ the accidental warranty+ the deposit+ the repairs. Did about 15 calls of 1 hour with Canada and US. Was transferred about 5x on each of the 15 calls, got contradicting info every call, was hung up on and even though Geek Squad US ask for your number in case they disconnect - they dont call back. I now know that GeekSqad Canada and US are competitors and the customer is stuck in between this competition. I have no clue what to do or who to believe anymore its incredible.

Love this product. Easy set up and clear audio. Must buy!

Purchasing this item was an excellent choice for the new laptop.

never had to use it but im sure the experience would be great

This item will protect my purchase so it will be a good item in the future

Much needed product. Easy of mind protection. No assembly required.

I hope I never have to use my product protection plan. However, it’s nice to know it’s there if I need it,

If anything goes wrong I know I can just call geek squad

Geek squad is a must especially for all your electronics they work fast

You never know when you will need an expert to fix something!

Nice to have in the event of accidents and needed to protect investment. Easy to use in the event needed

Geek Squad is always there for you.Couldn't live without them.

Always get this on everything I buy u never know what will happen

I love that they explain to you everything about the guarantee.

The people are so kind and go above and beyond to help you.

Great protection that I would highly recommend to others