Customer Ratings & Reviews

Good secure purchase especially for a college student

I purchased this for a laptop that I got for my kids.

I love the security of having geek squad protection

Worth the money. I never get electronics without it

I liked the options to protect my laptop for a year.

Excellent product!! Great price!! Highly recommended!!

Protection is the best with Best Buy! Love this deal

better to have this inexpensive coverage than not.

If you have an expensive computer, yes you need it

The very Best thing I've purchased in a long time.

This insurance is a scam. They sell it by telling you that they can repair your computer in store if it gets broken and if not they will replace it. This is not what they do. My son is a college sophomore and recently cracked the screen on his computer making it inoperable. We made an appointment at a local Best Buy and he took it into the store, The staff was rude including the GM and my son was told that it was not bad enough to replace and that they couldn't fix it in the store. The solution they offered was to send it out to be fixed and he was told he could expect his computer to be gone 7 - 30 days!!! He asked if there was a way to borrow a computer while his device is being repaired and was told absolutely not. I purchased this insurance, against my better judgement, anticipating that something like this might happen and unfortunately my better judgement was correct. Calls to their offices were not productive as the robots that answer the phone there would only regurgitate corporate talking points to me.

Definitely would recommend getting extra protection

AWESOME PRODUCT. WILL BUY AGAIN. also will recommend

Added the warranty to cover my son while he is in college to address any issues.

I always buy this Protection, you never when you will needed

Hope we never have to use it but it's worth buying to play it safe.

The Geek Squad protection plans are a bit expensive but do provide ease of mind.

Very easy to use for work and for school purposes.

Product is working as expected, no need for the Geek Squad

Was recommended because of the additional components - detachable tablet and stylus.