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  • Front. Geek Squad® - 1-Year Accidental Geek Squad Protection.
  • Alt View 40. Geek Squad® - 1-Year Accidental Geek Squad Protection.

Geek Squad® - 1-Year Accidental Geek Squad Protection

SKU:
5802906
See Details

Customer reviews

Rating 4.6 out of 5 stars with 12041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 12,040 reviews

  • Read the small print before purchasing a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a cost limit for repairs... so if you reach the cost limit before the warranty expires (1-year, 2-year, etc) then you forfeit the rest of the warranty period. In other words, if they sell you a piece of junk and it has to be repaired or replaced, the cost if doing that supersedes the time left on your warranty.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having free service tied to a purchase is a nice benefit.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • 3 year accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Hoping I won't have to use this anytime soon.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its worth $200...............................

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for what you get. Have not had to use yet

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have, just in case. Never needed to use it though

    I would recommend this to a friend

  • Good pro plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a pro plan to have my items replace incase they brake

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Policy changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has changed how they repair and/replace the items purchased. They repaired one of my items then gave me a price after repair. They didn’t give me an option. This is not correct.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Good, but not worth the money!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth mouse is good, but for the extra money I paid the battery life should last longer.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Windows computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because it wasn't what i expected.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You kinda have to buy it. Otherwise, you will be out the purchease price

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not getting what I paid for!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I made my purchase, it showed delivery to be 5/20/24. It is now 7:25 PM on 5/21/24 and I still do not have my laptop, yet, my geek squad service was activated a day ago. This shorts my plan for one day. While it may not be a big deal, 1) I'm not getting what I paid for 2) if I have an issue the day after my plan expires it seems I shouldn't be penalized since I have yet to receive my laptop. (Can be confirmed with tracking through UPS)

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Acworth location has bad service and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online account why we can’t review our 2yr protection plan receipt

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A little help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll see how this pans out. Haven't had to use it thankfully.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not needed by me

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is my job. So, I do not add this but I do recommend it to others.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the protection, so I'm sort of feeling like I wasted money.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use yet, and i hope that i never will

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it umyet but glad its available for protection

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad $$$

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive accidental insurance is, but I guess necessary

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how good they are haven't had to use them yet

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 556, Showing 11,101-11,120 of 12,040 reviews
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