Customer Ratings & Reviews

Worth the lrice to have the reassurance of knowing if something goes wrong I'll be able to get it taken care of

I have good experience with Geek Squad in the past. If you buy the complete coverage, including accidental damage, you are in good hands. They don't ask any questions as long as your device is "accidentally" damaged. This is cheaper and better than Dell's support. Except for Apple products, they sell Apple Care due to Apple's terms, I would buy Geek Squad over the manufacturer's.

I would recommend this Protection plan to anybody, it comes in handy when an accident happen. 6 months after I bought my daughter's laptop she dropped it and broke the thing to pieces. I called the Geek Squad, they came through for me. Now I have a brand new laptop. My daughter won't get it anymore lol.

always amazing service! never have issues with geek squad! love love love the service!

I bought this protecting for my new laptop. What I can say is if you’re an individual who is very safe and cautious with your new technology, this would be unnecessary for you. Also, the company that you buy the laptop from would already give you a year warranty with your purchase of the device. On the other hand, if you tend to accidentally break things or are clumsy in some way, or have bad luck, this would be a great protection for you to have. Also, if your devices tend to break on their own or if anything happens to the screen, you’re covered.

This is a guarantee I always try to purchase if it makes sense with the item replacement cost. It took me two failed Chromebook to realize that with items that tend to break easily adding a Geek Squad guarantee will give you peace of mind. Because it is very likely that electronics will malfunction before we are ready for an upgrade.

Always worth the $. Great service and help for even the most fickle technology.

they restarted my computer and did a few updates and that helped with my problem

Can’t go wrong with geek squad. Love that we can physically see someone, a little old school let me tell ya. Have had others like alstate and that make you ship it out. Geek squad is right here inside bestbuy and great with all gadgets. Thanks Best Buy, worth the purchase

I was immediately guided to a knowledgeable and friendly staff member to buy my new Dell laptop.

Geek squad has been great. I am thankful that I purchased this.

I've had this laptop for about a month now and it's been working great. I installed some programs to be used for 3d printing and the cricut. And still running well. Will update as the time.goes

I was so happy with "Greek SQUAD" services when I had a problem with my computer.

Fast and efficient service I took it in the review it send it off and it came back working great. I loved the whole experience with this product service. The Geek Squad was professional and I felt comfortable with all the staff and getting the assistance I needed as a full time student, mother and military

Purchased for my son in college and having this protection on his new laptop gives me great peace of mind.

Looking to renew my plan hopefully I have the option to do so. I will review again once I find out.

I had a computer that went out and they gave me a gift card for the value. Sometim s geek squad can't do much which can be frustrating and they say things aren't covered or I have to pay for them just to ship it after I paid for the service.

Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

Just for protection for at least the first year in case something accidentally happens.

Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.