Customer Ratings & Reviews

Great service, friendly employees as well as knowledgeable.

Agent was very helpful and clear. I went with a problem about new laptop brightness not being enough. Agent reviewed settings and did not find any issue. Agent mentioned that the brightness automatically reduced when on battery and was kind enough to allow me to compare the product brightness with the other laptops on display. I was then able to determine that this laptop had no problem and was actually brighter than several other laptops. Because of their help in determining that there is no problem with laptop screen, I don't need to return it anymore.

Its quick and easy to use just sign in with your email and you are good to go.

This is my 3rd Yoga Very good and reliable PC I do a personal upgrade every 7 years . This is one has the NVIDIA GEforce RTX4050 and just get the same model fir my son with the RTX4060 because he will be running CAD design with it

Let's hope I never need to use the Geek Squad, but it is a great stress relief to know if something goes wrong, I have the Geek Squad behind me

Excellent picture quality and color. Screen is very clearN

I have had this since 2020! I love the benefits of having it!

It's perfect, I've been hunting for gaming laptop that doesn't sound like a jet and this is it, it has a silent mode that is actually silent! Even in performance mode it's mostly silent, every now and then the fans will kick in when playing something intensive but that's to be expected

Make sure you know which option you are buying. Geek Squad Protection is not the same as Geek Squad Replacement. The protection plan really isn't worth it. Usually laptops and camera equipment only get protection and not replacement. Protection will only give out a replacement in the unlikely event you have the same issues numerous times.

Extremely fast PC. I am not normally a fan of HP anything, but this PC is very well built, except for one issue. The way the venting system is set up, it seems as though it overheats easily. My CPU fan seems to kick into overdrive without very much going on. It seems as though they could have built a more powerful cooling system for as much power as they pack into the CPU and GPU. I am working to rectify that as I just purchased a cooling pad. Hopefully that helps. The air intake being on the very bottom of the laptop doesn't help of course.

My father loved his laptop, he would be on it for hrs surfing the internet. He would finally plug it in. It has a great battery life. This would be a great addition to someone that is looking for a laptop that’s not to expensive and still can do everything the expensive laptop can do.

Prefect ! Great choice Fit perfectly ! I would recommend

Laptop is high quality and got it for a great sale price

This laptop is everything that I expected. The screen is crystal clear just as everyone rants about so I was very pleased with that. It takes a few minutes to get accustomed to the function keys setup, but it's not a big deal as every laptop has it's own characteristics. When turning the brightness up or down on the keyboard you can't see the changes until you release the function key FYI. It's blazing fast and best of all it's future proof due to the RAM and memory being upgrade-able. I got rid of a Macbook Pro 16 for this machine and I don't regret it one bit.

Great service definitely recommend getting protection

Good laptop except the Media Tek Wi-Fi adapter that is installed does not have good range and drops the Wi-Fi connection frequently. I am debating on whether to return this laptop. If you stay close to your router it seems to work. If you get further away and your signal strength is 1 or 2 bars then you have trouble. I have a 7 year old Dell that I can sit next to this one and it picks up the wifi strong, but this laptop will struggle. Best Buy has 2 versions of this laptop: this one is the 7435 with the AMD processor; and the other version is the 7430 with the Intel Processor. The 7430 looks to have an Intel Wi-Fi adapter. I would probably go with that one as I have a very similar Dell for work with an Intel adapter and I do not have Wi-Fi issues (it also had and AMD Processor which is why I choose the 7435). I have purchased 4 Dell laptops for work (all similar specs, all from Best Buy) over the last 2 years and have always been happy. This time I was buying for my personal use and am very disappointed. Murphy’s law I guess - very frustrating.

Good protection to have! Great purchase we made! Thanks!

I was looking on buying a laptop for college, I was about to purchase the most expensive 13" mcbook pro until I found this laptop. I compared the specs and the MSI GS66 had waaay better specs than the mcbook pro and it was waaay cheaper. Glad I found this laptop before buying the mcbook, otherwise I would be regreting it right now. I tried downloading a game (Valorant) and I was getting around 200 FPS using the best settings (which is a lot) and I didnt even have to overclock the laptop.

haven't had to use it yet but I'm sure it will be handy

I've had this for about a month, and overall it's been a good upgrade from my previous laptop. The only downsides I've experienced thus far is that it is VERY heavy (surprisingly so), and the battery life isn't as good as I was hoping for as I feel it drains pretty quickly. It's also not a touchscreen, if anyone else was looking for that and missed that in the item description! But it looks and runs well