Customer Ratings & Reviews

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.

Great service to have when you need it. Makes us easy to deal with

We service was fine. Laptop was sent out took a couple of weeks to repair.

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

I like to make sure I get protection on my expensive investments. The Geek Squad protection plans are BY FAR the best "extended warranty" service I have ever seen till this day. I've never had any issues with bringing something in that broke and them it covering what they promise. Can't say the same for other places....

I have always found Geek Squad to be very responsive and the work they do is top notch

Great insurance for my new daughter laptop. I hope to not use it anyway.

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

Great having the Geek Squad there for any issues. I always think its best to get the protection plan on your items. Its well worth the money.

This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

Geek Squad service means peace of mind concerning the maintenance of my computers. I will have my Macs serviced under this policy.

Always have excellent service with geek squad in and out and professional.

Awesome protection product Best Buy is offering must have

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

Still working and in good shape. I love it, I recommend you buying this.

Used geek squad for all my devices They are knowledgeable about your and easy to use

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.