Customer Ratings & Reviews

This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

I was leary to spend the extra money but it was so worth it!! Within 2 months of having my computer I accidentally dropped it and cracked the screen. My warranty allowed me to have my old computer replaced with a brand new computer with no additional charge!!

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

Definetly needed! It will cover the cost if this device accidentally drops!

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

A Defining Moment For All, Including Best Buy, The Seller, The Customer/Buyer, And Third Parties Entities/Mfgs. The Protection Plan Coverage, Put All The Eggs Into One Basket. The Most Protective Coverage Is Essential For a Happy Customer to Have a Happy Here After Buyer's Life.

Great insurance just in case our product need fixing

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

ive had this laptop for 2 years now and i have been very happy with it , it still runs like new and is very user friendly i am very happy to share with you on what a great computer it is and would def buy again

It truly depends on my purchase on whether I buy the service plan. Whatever it is though, Geek squad members are pretty good with their assistance.

Always better to be safe with your gear. So happy I got this. My last mac brokedown and it had no protection so all the money was last had to buy a new one.

TBD, I will verify if needed the help to import MS product was good

Best purchase by far, I was an HP consumer but have switched to ASUS due to its better processor and CPU

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

Used geeksquad when my chromebook died. Great customer service and the in-app updates are very helpful. Was able to exchange my chromebook when my previous one was junked out.

Bought a surface pro for son, 3yr plan he cracked the glass they replaced it with a new one. 2 and a half years in on plan cracked screen again they said the surface pro we had was not available anymore so the gave us full credit back from original price of purchase.