Customer Ratings & Reviews

This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

We had a small issue with the first item we bought. Just a lemon. Took it back and there was no hassle - they looked at it and replaced it.

So glad I purchased this protection. I take care of what I buy.

Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

Always good to have just in case. If you can afford it, get a longer plan.

I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

I have used this insurance for my past 3 laptops, and I have enjoyed the customer service and the quick response to get my laptop fixed.

Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

Never an issue, knowledgeable and friendly. Easy appointments and great service.

This absolutely saved me on my last computer. Almost two years later I dropped a dishwasher on my laptop (Don't ask). It was out of stock and so I got a gift card for the value to replace it and upgraded to the newer version of the laptop. I will always get this.