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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 12,030 reviews
  • Rated 5 out of 5 stars

    Geeks? Yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Investment ever! Spilled tea over my computer and they were able to refund the full amount the computer ( I actually bought it on sale and they refunded the full non-sale amount since it was no longer on sale) Can't recommend this enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent service. Very helpful when needed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Damage Insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important that u get all the protection u can buy unfortunately that is were electronics is now a days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so helpful they are able to assist when problems occur with devices. They also explain how to utilize products you have brought or are considering purchasing. I also enjoy their quick repair, and easy scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Student Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who is in middle school. Very fast startup, easy to use and large sized comfortable keyboard. Touch screen is very responsive. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranties are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got the warranty since I'm clumsy and a lot of drops and skills occur at home lol and with the warranty the laptop gets replaced for free as long as you can give it to them and they can't fix it, or they'll fix it for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swaud provudes reassurance in case anything happens with your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan it’s affordable and is great in case I break my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for granddaughters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy costumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the fine print!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

    I would recommend this to a friend