Customer Ratings & Reviews

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

When my laptop had some issues, I could just return it get a better one with paying the difference. The first branch I visit did not honor this warranty, so I had to visit another one. It’s worth it but there could be some branches which try not to honor this.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

Returned a very expensive HP Spectre. Ultra book. Within 48hours the response was a full replacement was needed. They put in an order for a replacement which has to be shipped in as the store was out of stock. definitely take out the extra protection plans. Appreciate the reasonable response time.

Always but with all appliances and electronics. Ive had to use it once nad it paid off.

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

So far the money I have spent has saved me a bunch of money. The only negative is during the pandemic getting service with out waiting a lot of time has been difficult. Also it is very difficult to schedule any time without waiting 1 week or longer. If you need help now it is almost unheard of. So this has been a problem.

The benifits are really there!!! I broke my phone and I'm sure that happened but I am so happy I had insurance on it because all I had to do was to pay the deductible and I got a new phone. $50 deductible is all I had to pay for a new phone. I would never buy an electronic product without

Hopefully we don’t need to use it , but just in case I purchased it.

Took my brand new laptop up here for the first time and got my computer optimized and more storage added onto it. The men there were very helpful and informative on some things I did not know after purchasing a gaming computer. Definitely recommend.

Have had too many mishaps with laptops and hope this one isn't as use service as most. Geek squad has always been a good source for my husbands iphone.

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

[Employee of bestbuy] It was very protective my laptop was protected very well. The laptop was protected.

This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.