Customer Ratings & Reviews

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

AMAZING CUSTOMER SERVICE and the service the give is great

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

Agents mounted tv and all devices, fixed computer, hooked up roku, troubleshooted connectivity problems over several trips. Will never be without

I purchased this geek squad on my sons previous laptop, it was by far the smartest purchase i have ever made. Geek squad was great to work with!

This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

I'm glad I got the warranty since I'm clumsy and a lot of drops and skills occur at home lol and with the warranty the laptop gets replaced for free as long as you can give it to them and they can't fix it, or they'll fix it for you

I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

Best purchase I ever made. Being a student and panicking when your laptop starts to dysfunctional and with COVID, everything Is remote. Thanks to the total tech and geek squad support, all my worries were taken care of.

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

Geek Squad protection is always a must with my purchases. Never know when something could happen. Service is always professional, prompt, and thorough. Highly recommend! And, the Total Tech Support is wonderful!

Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

I have always purchased Geek squad protection on every laptop I have ever purchased at Best buy and there have been many as all of us in the family use them and buy new ones every year to couple years. I have had to use the protection several times and was extremely happy with the service.

Súper good device, used to play and do work on my College!!

Super easy to use and get set up on my device along with being able to use it in the future. Thanks BestBuy!

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.