Customer Ratings & Reviews

I don't even see the point of it. I have a laptop that keeps powering off and on and I don't know if it's the hardware or if it's covered by the 2-Year Accidental Protection.

There are certain things I buy the geek squad protection on - and it's usually on the expensive ones. Worth it to me for being a klutz and with small children who can damage anything at the blink of an eye.

It’s an awesome laptop for general use, the less apps you download the better off you will be.

I was able to get my laptop replaced quickly prior to the corona virus situation got worse. I dropped my laptop less than a week after I purchased it and shattered it and I was covered immediately

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

I have old computer before and has broken screen with slow uploading the pages , The model was discontinued my covered with geek squad give me credit with the same value of my computer to get any brand with this credit or I can get more expensive one and I pay the difference , highly recommended

I decided a long time ago that I don't need to know HOW to work on my electronics; just hire a professional. Geek Squad is super convenient and they are always very knowledgeable. The Family Plan is the way to go to get more bang for the buck.

Always get the warranty for large investments. You won't be sorry.

i have not had any problems with the laptop as of yet.

I always purchase Geek Sqad protection for all my electronic and phone purchases. We have had to utilize it in the past and it has always been an easy process. Definitely recommend purchasing a Geek Squad protection plan.

Never had an issue the geek squad couldn't solve for me!

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.

Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

We have boughten enough of the warranties from best buy to know that they are great.

I’ve had my crome book for over a year now luckily I had no issues with it and I use it all the time for work and school but my brother whom also bought the same chromebook had damaged it but the geek squad warranty had no issues with replacing it. It was definitely worth the money.

bought for repairs have not needed yet hope i don't need it.

I usually buy electronics and do not add this service but it was recommended by one of the agents so I got it....and little did I know a couple months before it expired I was going to need it.

On expensive purchases, I always supplement my manufacturer's warranty with a best buy one. They are great to have and hopefully be something you never need.

If it works like it did the first time I will have no complaints.