Customer Ratings & Reviews

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

It gives me comfort knowing that this protection is available.

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help

It's always good to have the reassurance that geek squad has your back

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

I like have this extra coverage from the Best Buy. They are very helpful.

The agents set up my computers for my business. My previous computer stopped working and they were able to set up my system. Great attention to detail. Great experience working with them. They also provided in office asssitance for any computer issues.

The best alternative is to buy the warranty and protect the equipment

Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

Great warranty protection that must be purchased when you must use your product daily. In tim, something will break.

[Employee of bestbuy] Easy and fair service i will always suggest to get the waranty on anything.

Great product and Hopefully I never have to use it.

So nice to know its there if I need it. I have it ready in case.

The accidental geek squad protection is excellent when you are a person that needs to carry your tech everywher. The department offers excellent service and I believe that everyone that invests in technology should include this protection

Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!