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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 12,030 reviews
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Great !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best company that honors thier warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know i have the peace of mind of knowing i can take my product there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan no question asked if the device needs to be replaced,I hope I'll never have to use it, because I do not want to lose any files on my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to keep my products protected and this is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on a Laptop! It has been a long time since I set up a new computer so I had the Geek Squad do it for me. They were right there at Best Buy and did a wonderful job. Thank you Geeks and Best Buy! I know I will get any help I need and you are just ten minute away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a lifesaver a couple times already. Well worth the Money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greenville, SC - Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need geek squad they're available.. Set up is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Im glad everything's been working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra price for a peace of mind, considering the purchase was for a middle school aged boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad and their warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

    I would recommend this to a friend