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Customer reviews

Rating 4.6 out of 5 stars with 12032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 12,030 reviews
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College freahman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used this coverage yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy if you have a pricy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan saved me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan saved me when the warranty on the device expired and it broke suddenly, allowing me to purchase a new one at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER HAVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is the good to have your devices covere, you never know what will happen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful experience. Was told by an agent that I would get a price match. Agent disconnected after I paid full price prior to the refund. Contacted BB after, told again the price match would be done. Someone later emailed me from bb saying that they would not price match after all. Order was never shipped and yet to get a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great for budgeting tech needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALways good to have accidental coverage on an expensive gaming laptop!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What am I reviewing?

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 2yr plan. Hopefully don't have to use. I do think it was reasonably priced for warranty. I usually don't purchase the extra warranty, but was told by someone they had good experience when they had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CUSTOMER SERVICE and the service the give is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seguridad y protección garantizada en cualquier momento

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a for sure must when buying electronics, if anything happens to item they help get it fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection plan a must have if you bought an expensive item like a laptop or TV. It covers a lot of things that could happen in a home with kids. No way I was not going to buy the protection.

    I would recommend this to a friend