Customer Ratings & Reviews

I was given valuable advice from the guys at Geek Squad prior to my decision to make a purchase of an HP Laptop. They are knowledgeable and answered all my questions, no matter how complicated or simple they were.

Excellent for my online lessons! Easy to start and use.

I recently purchased a Chromebook for my son going away in college and opted to add the protection coverage. My son hasn’t had to use it yet, but have spoken to customer service about the coverage and is satisfied with the information that has been provt

I brought in a laptop with a BSOD. They talked shop very easily with me and were quite professional. They did nothing wihtout consultoing me about my case.

it is perfect every thing good except get in hot at the bottom i don not know only my laptop or all of them do i have to get refund ?

So far so good. Runs smooth. I’m not very computer friendly but I’ve managed to get through.

I love this protection plan I have on my HP Chromebook and it was not expensive

We had made a purchase of a previous laptop and bought the protection for that computer. Best investment ever made. The laptops fan was defective. Geek squad sent it out and had it repaired for us in no time. Would definitely recommend the extra purchase

solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

Always useful for unexpected damage or repair. Much needed

They are always available, and have helped me solve any questions or concerns I may have about my laptop. If I'm not helped online, I have the opportunity to speak to a specialist in-store.

This protection plan really helped me feel like I was fully set for any situation my device goes through instead of feeling that panic when I realize my laptop is a little too close to that ledge of the table.

It's good to have a protection plan just in case the computer break down

Definitely worth the money in case anything ever goes wrong.

Never used it but I’m sure it’s helpful for those who are new to PC stuff

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

I like the security of having a warranty and recommend for all electronics

The accidental warranty is Absolutely worth the money. I’m accident prone so I knew this was something I needed to have. However, keep in mind that if your computer experiences damage 2 things must occur. #1 they send your computer away (2weeks). #2 they do not back up your computer and if it needs a replacement you have to pay for your information so try to keep a backup

it is a good service and although i did not need the service i was very pleased